Lodging Products Service Plans

Whether you want unlimited access to our Support or full coverage of all your Kaba system, you can select the plan that best suits your needs:

 

Gold

Silver

Bronze

No Contract

24/7 access to Kaba support hotline

 

 

 

£69*

Privileged access to Kaba support site: support.kaba.co.uk

 

 

 
 
24/7 remote software support

 

 

 
 
10% discount on bew orders through www.shop.kaba.co.uk

 

 

 
 
'Return to base' hardware repairs

 

 
  
FDU / Encoder advanced replacement

 

 

 

 
Annual Planned Preventative Maintenance visit (survey, fix and report)

 

 

 

 
No call out charges for hardware issues including parts

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Call out charges in normal working hours
(8am-5pm Monday to Thursday, 8am-4pm Friday)

Inclusive**

£400

£550

£750

On-site annual staff refresher training (up to 6 employees)

Inclusive***

£400

£400

£550

On-site software support

£800

£800

£800

£1,000

* Per call during working hours
** Subject to fair usage policy
*** One session per annum

For more information or to take out a Service Plan that suits your needs and gives you peace of mind, please call us on (0)870 000 5625, email service.uk@kaba.com or submit a quotation request form.