Higher education institutions deal with a large variety of people, including admin staff, teaching staff, students, sub-contractors, families and visitors. Together with the seasonality of operating an educational institution and a large number of distributed buildings, this imposes a tremendous administrative challenge.
Managing thousands of locker and accommodation keys
With thousands graduating each year, hundreds of apartments and lockers can only be made available to new students if the university bears the cost and trouble of re-keying or even replacing the mechanical locks. The challenge arises not only from collecting, sorting and dealing with keys at the end of the term. Allocating rooms and lockers, and issuing new keys at the beginning of the following term is equally complex and expensive.
Controlling time and attendance
On the staff side, wage overpayment, over or under-staffing, payroll errors... the costs can be hidden but significant. In industrialised countries, 0.5% to 5% of payroll costs are caused by inefficient HR systems. That equals between one and seven minutes per employee per day.
To a university employing 1,000 employees, this means between 17 and 117 hours' lost time per day. This cost can be saved through an automated HR system that includes a time and attendance feature. In addition there is the problem with lateness, extended breaks, early departures and absenteeism. Surveys have shown that up to 40% of workers would ‘think again’ if they knew their attendance was monitored.